The Malmaison Hotel, Birmingham

Walking up the road from Birmingham New Street Station (notably the wrong road as I, of course, came out of the station by the wrong exit!) I turned the corner to see a very modern looking, rather imposing building; The Malmaison Hotel. (and part of the shopping centre!) I arrived mid afternoon and some of my colleagues had been there all morning so I checked in on my own. When I asked if I could take the room keys for my colleagues so I didn’t greet them empty handed, my request was quickly met by the Malmaison receptionist. Everything had been pre-prepared and I was told that their rooms were ready. Awesome! I made my way to the Work & Play area to find my colleagues. I opened the door to meet a group of disheveled management who had been sitting in this small, windowless room since 9.30am. It was…